Privacy Policy
Last Updated: October 27, 2025
Introduction
NorthLearn College ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Information We Collect
We collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Demographic Information: Province of residence, age range (if provided)
- Educational Information: Course interests, program selections, and academic records
- Technical Information: IP address, browser type, device information, and cookies
How We Use Your Information
We use your personal information for the following purposes:
- To process your course guide requests and applications
- To communicate with you about programs, courses, and services
- To provide student support and educational services
- To improve our website and user experience
- To comply with legal and regulatory requirements
Disclosure of Information
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our programs (e.g., learning management systems)
- Regulatory bodies and accreditation organizations as required
- Law enforcement or government agencies when legally required
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Under PIPEDA, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for certain uses of your information
- File a complaint with the Privacy Commissioner of Canada
Cookies
We use cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
NorthLearn College
123 West Hastings Street, Suite 500
Vancouver, BC V6B 1H4
Email: privacy@northlearn.ca